Driving Performance in Banking
Banks are facing an increasingly hostile market with today's rapidly consolidating environment, continued economic difficulties, ever-increasing levels of regulation, and a demanding customer base.  Our Business Performance management solutions allow the banking enterprise to translate strategies into workable plans, monitor their execution and gain the insights necessary to actively improve performance in all areas of the bank.  Our solutions specifically identify and support profitable customer relationships, improve and rationalize branch operations, provide actionable intelligence of financial portfolio performance and provide management insight from key financial and risk indicators.

Our financial software solutions provide banks with platforms to successfully achieve:

Profitable growth Sustainable revenue growth is the mantra for all businesses, but banks seek to drive profitable growth by understanding the true costs of each product, channel and service provided to customers. Beyond costs, revenue streams need to be allocated to each of these to derive economic profit. By optimizing for economic profit, banks can direct the desired customers to the channel and products that meet both the customer’s requirements for service and offering and the bank’s profitability goals.

Proactive Risk Management
Banks that are adept in adopting an enterprise regulatory capital framework—including operational and credit risk-weighted assets, will maintain a competitive advantage by better identification, understanding and subsequently minimization of required regulatory capital.  Providing transparency and ensuring compliance with Basel II, IFRS, SOX and other regulations are critical components of our risk management solutions.  Investing in a regulatory capital framework that can be leveraged also as an economic capital frameworklets banks minimize regulatory redundancy, use transparency to gain operational insights and optimize strategic capital allocation.

Operational Excellence
Understand and optimize corporate and branch operations through a better understanding of the people, processes and resources necessary for your bank’s day to day activities. Adopting our world class financial management solutions, banks can plan, budget, consolidate and report on the most important financial and operational metrics to enhance performance and shareholder value.

Performance Optimization
Economic capital and RAROC are the next wave of banking best practices, they incorporate all aspects of risk into a single risk adjusted view of capital allocation and drive informed business decision making across the bank. RAROC measures the capital requirements in terms of economic realities rather than by regulatory or accounting rules, and it can be used on the front lines to see the effect of deals on the total portfolio and to bring the capital requirements for business and regulatory purposes closes together. 

Banking leaders require:

• Profitability analyses of banking activities by channel
• Economic understanding of most profitable customers, services, locations
• Credit Risk management for regulatory capital and Basel II compliance
• Economic Capital framework
• Balance sheet and profit and loss reporting as well as statutory management reporting
• Standardized credit and portfolio analysis across departments, geographies, industries, analysts
• Framework for Operational Risk that supports AMA guidelines
• Consolidated information that provides a complete overview of the bank’s financial and operational results

Financial Industry

Changes in the business and economic climate, legislation, increased global competitive pressures and rapidly changing technology have had dramatic impacts on the financial industry. With a wide variety of products, aimed at customers with differing and changing requirements, you need to better understand key indicators and best practices for decision-making in all areas of operations including:

• Customer acquisition and retention
• Sales and service improvement
• Pricing and ROI analysis
• Risk management and fraud protection
• Financial flow, valuation and forecasting
• Regulatory control and compliance

The challenge—how do you differentiate yourself by taking advantage of the information locked up in your enormous volumes of data from transactions, daily operations, and demographics? Regular analysis of this data will enable you to manage all facets of customer interaction, investment, risk, regulation and asset evaluation to enhance customer experiences and your profitability.

Our Analytic Framework enables business decision makers and data mining professionals to transform data into knowledge in a fraction of the usual time. Our customers can use our services to increase revenues by:

• Identifying behaviors of customers who are likely to leave and take corrective action
• Identifying new target markets and additional cost-effective delivery channels
• Targeted up-selling and cross-selling
• Classifying customers and focusing on retaining the “right” ones
• Segmenting markets and effectively cross-selling and up-selling based on the market requirements
• Predicting customer behavior and what products they will use and how they will use them

In other applications our software helps drive profitability by:

• Optimizing campaigns effectiveness
• Reducing fraud due to increased and better profiling
• Segmenting markets and focusing on the most profitable
• Classifying markets and having the shortest time to market
• Predicting trends and optimizing processes across your organization
• Aligning the organization by using business information to support your decisions

Compliance is vital to your operations, but you also need to focus on new products, customer acquisitions and growth activities. Our solutions can help you manage your information system activities, satisfy regulatory compliance, reduce cost and minimize risk while freeing up resources to concentrate on business-critical matters.

Coping with the economic climate, a plethora of new regulatory and financial reporting changes and making business continuity plans are just a few of the critical issues facing the banking and finance industry today.

Improve Risk Management, Compliance and Customer Service

Expanding product portfolios to penetrate deeper into existing markets and adding new products to take advantage of changes in demographics places even more demands on your IT systems flexibility and responsiveness and make reliability and security of paramount concern. New laws and reporting requirements, such as the U.S. Sarbanes-Oxley Act, are making real time reporting a necessity with stricter financial controls, stronger internal audit capabilities and greater shareholder visibility.

Moreover, competition and the need for new ways to improve customer service and appeal are causing a bank branch revival, increasing demands on IT to deliver remote branch management, disaster recovery and automated sales tools.

To assist financial institutions in navigating this new business environment, we provide software tools to predict needs, automate processes and integrate data and technology.  With our solutions for the Banking and Finance industry, our customers can reduce their overall infrastructure and information management costs while achieving a faster ROI. In addition to trimming internal costs, they can also reduce the costs associated with fraud and bad debt.